I am delighted to welcome you to this inceptive writing on my latest blog titled "What Is Your Professional TRP?" Would request you to traverse the lines below and offer your feedback.
What it takes to be an Outstanding Manager/Performer?
Over the last two decades I have
been researching on the skills/techniques which are a pre-requisite for a
Manager to perform at really high thresholds of efficiency, making him a
“Winning Performer”. In my nomenclature I call them “Professional TRP Skills.” TRP stands for “Translation From Resource To Performance” and
denotes those vital skills which will catalyze the translation of one’s
faculties, knowledge, qualification etc into tangible performance. Over the
years when I have interacted with clients, students, participants and
particularly interviewees, I had this uncanny feeling emanate that if the
person had regularly, systematically pursued and honed up these TRP skills – he/she would have been far
more effective as a Performer, as a Manager.
Professionally, I am a Chartered
Accountant and Company Secretary with active involvement also in teaching,
training, consulting and HR.
The skills which I have
identified and developed in to a curriculum so far are:-
·
SELECT
TECHNICAL AND DECISION MAKING SKILLS
o
Meeting Jockey – The Champion who
drives meetings –who is the most important catalyst, making Meetings,
Brainstorming and Management Review Sessions 2-3 times more productive and
objective.
o
The Big Picture - A vital decision
making tool that enables one to consider all key dynamics in the frame of
reference so that a holistic evaluation is made. Makes decision making objective,
holistic and effective.
o
Business
Plan - You would understand the Business Plan, but how do you compile one?
The compilation part wherein you put together a set of prospective financial
statements – the Balance Sheet, the Income Statement and the Cash Flow needs to
be practically mastered.
o
Cash
Management Tool – An indispensable Cash Forecasting Tool that enables
you to be in control of the operating solvency of your business - so that any
diversion of your working capital triggers a preventive response.
o
HHL- The Hard Honest Look At Your Business -
A simple format which should be used in recasting the figures in a Balance
Sheet and Income Statement to understand where the entity really stands or does
not stand. A must for every Business Participant who needs to get a true
snapshot of the financial standing of his business.
o
Advanced Excel Skills - Use of functions/features such as IRR, Index-Match, Lookups, Pivots, Goal
Seek, Sumproduct, If(and), Conditional Formatting, Cell Protection, Recording a
Macro etc. etc. can radically enhance your proficiency at numbers orientation –
so crucial a business skill.
o
MIS-You need to be able to design an MIS
which will enable you to look at the entity in a holistic perspective.
o
Keyboard Proficiency - If you are slow at the
keyboard you may be 2-3 times slower than someone for whom the keyboard is an
extension of himself. Ajoy Basu has himself
devised a Keyboard Familiarity Guide which trains you to master the
keyboard as a traditional typist would.
o
Legal Orientation – A comprehensive Legal
Checklist which will help you to effectively read legal documents and help
evaluate them for relevance, completeness and adequacy.
o
Internal Control – The Control Environment
and Control Activities are critical for the efficiency of your business, its
financial reporting and preventing leakages.
·
COMMUNICATION,
RETENTION AND RECALL SKILLS – THE POWER OF EXPRESSION
o
Rapid Reading
o
Mnemonics
o
Riyaaz – the unique daily routine that can
transform your career, your personality in a continual process of
self-empowerment.
o
Word Power-Sentence Power
o
Pronunciation
o
Listening Skills
o
Public Speaking
·
OTHER
SKILLS WHICH ARE BEING ADDED TO THE CURRICULUM
o
Process Mapping
o
Business Etiquette
Specifically,
I seek your inputs on the following:-
1.
Which other
SKILL/TECHNIQUE you would add to the suite of skills/techniques listed above?
(We need to keep in mind a general scenario without getting into the individual
background of the Manager as to whether he comes from Operations, Marketing,
HR, IT or Finance).
2.
While I
believe that all these skills are highly important, would you scale them in an
order of priority for a Manager?
I would be grateful if you could
share your experience on the above – will go a long way in expanding my
horizons and improving the curriculum which I have built so far.
My website is www.ajoybasu.com – the “Skills”
page will be more relevant for this interaction. Inter alia, my website
captures this interesting journey of identifying TRP Skills and
imparting them in different formats for easy assimilation. In time, I would be
publishing these experiences - your inputs on the lines above would be
invaluable to me.